Our CSR philosophy, standards and methodologies

More than ever before the importance of transparency, ethics and governance are foremost in our stakeholders' expectations.  As a result CSR is at the heart of our business.

We believe our responsibility goes beyond our products and services. We want to contribute to improving quality of life in our communities. We focus our efforts on areas directly related to our CSR strategy - promoting sustainable development and engaging employees in their local communities.

Telindus aspires to offer and maintain the highest standards in all that we do.  Our approach to business and to CSR covers corporate and individual behaviours and is communicated to employees in a number of ways, for example in induction material and training, team briefings and on our web site and intranet.

Our philosophy is mirrored and underpinned by that of our parent, Belgacom: http://www.belgacom.com/be-en/annex_responsability/Resp_CSR_Strategy

Our people:

Our flexible workforce is always accessible wherever you or they are. Our effective strategy and management gives the vision and partnership you need.  Our motivated staff are good to do business with.

Our accreditations:

Telindus’ accreditations supporting our CSR philosophy are:

		ISO27001:2005 Information Security Management This gives you peace of mind that your organisation’s infrastructure and data is in safe hands
		ISO14001:2004 Environmental Management Our strong relationships with premium suppliers deliver excellence to you. Our efficient processes produce effective projects that solve your business challenges.
		ISO9001:2008 Quality We deliver quality in all we do and strive for constant improvement.

Our methodologies:

		PRINCE 2 Project Management Methodology Our Project Management Office operates PRINCE2 methodologies, ensuring effective governance and risk mitigation, as well as quality delivery, on time and within budget.
		IT Service Management Telindus services are delivered according to ITIL3 service management methodologies, ensuring that you receive best practice and continual improvement at all times.