The benefits of Unified Communications are well documented and understood – but in few cases do UC deployments live up to the hype. Telindus helps organisations ensure that they enjoy the benefits offered and achieve the desired return on investment. We achieve this by taking a holistic, multi-pronged approach to each deployment and ensuring that all four key ‘bases’ are covered.
Assuring network readiness and QoS:
Unless their Unified Communication works efficiently all the time, every time, colleagues will simply stop using it. As network specialist, we can both help you understand the weaknesses in your network that could jeopardise the success of a UC deployment and develop a solution to address them.
Ensuring security of both devices and data:
The inherently nomadic nature of Unified Communications, the variety of devices and access media used, and the need to allow external individuals to federate into your network, present clear security challenges. We provide advice and practical solutions to ensure the integrity of your data, applications and devices is never compromised.
Developing an effective, seamless migration roadmap:
Immediate deployment of a full Unified Communications deployment is not always appropriate: you may have existing assets, such as desk phones, that need to be ‘sweated’, or key business processes that need to be reviewed. Telindus, in conjunction with your key stakeholders, will design a migration solution to embed Unified Communications throughout the business in a way, and within the timescales, that suit you.
Optimising business process integration and adoption:
We view deploying Unified Communications not just as a technical project but as a business integration activity. We therefore work with you to provide a comprehensive programme; from design and implementation of the technical solution, right through to business integration, user adoption and even full scale business transformation to fully incorporate the benefits of the new technology. In this way we ensure that you fully realise the highly compelling return on investment and user benefits offered by Unified Communications.
Telindus works with the leading players in Unified Communications, so all our deployments incorporate the benefits of more traditional, IP Telephony (IPT), conferencing or softphone solutions and the evolving features such as rich presence, unified messaging and IM.