This policy covers the use of personally identifiable information that Telindus collects when you visit www.telindus.co.uk or any of the Telindus websites.

Our use of cookies:

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

• enabling a service to recognise your device so you don’t have to give the same information several times during one task
• recognising that you may already have given a username and password so you don’t need to do it for every web page requested
• measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This ensures that the service is available when you want it and fast.

Telindus uses cookies for collecting non-personal user information from the site. Telindus does not collect any information about you except that required for system administration of the website.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

This site uses Google Analytics code to gather statistical information. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

Information use:

Where you voluntarily choose to give us your personal details the personal data you provide Telindus will be used exclusively for providing you with the information or service you have requested. In some cases we may invite you to sign up for additional services at the same time (for example, a regular mailing list): you can choose not to accept this invitation.

Information Sharing and Disclosure:

Telindus will only send personally identifiable information about you to other organisations when we have your consent. We will only pass information on in order to provide the information or service you have requested or if we are required to by law.

Data Protection:

When you supply personal information to Telindus we have a legal obligation to you in how we protect and use that information. We must, for example, tell you when we are collecting such data and why, and if we intend to pass this information on to a third party. You must give us your permission if you wish us to pass your details on to a third party partner.

The accuracy of your individual identifying information is important to us.  We are working on ways to make it easier for you to review and correct the information that Telindus maintains about you, since you are entitled to reviewing, amending and removing your personal data.  In the meantime forward your questions concerning this subject to the UK webmaster via email to enquiries@telindus.co.uk.

Security:

Telindus has ISO27001:2005 Information Security Management Certification and as such, treats information security as a business critical issue.  We therefore have policies, procedures and systems in place to ensure that any information you supply us is maintained in a secure environment.  However, please be aware that the Internet is not a fully secure medium.

By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.