Mobile

The rapid rise in mobile data and the increased use of smartphones and tablet devices are having a profound impact on mobile operators.  The increasing number and complexity of mobile end-points is pushing mobile network providers to upgrade services to 4G and LTE in order to stay competitive. Operators need to reduce operating costs, ensure robust and efficient capacity availability and improve the end user experience, which is creating a significant demand on the backhaul network.

The challenge is to move away from unrestricted data offerings to tiered packages and additional premium services, which allow competitive pricing, differentiation in the market and ultimately increased ARPU.  The continued success of a mobile operator will depend to a large degree on the adoption and success of these services, which is driving a shift from managing networks to managing customers.

Telindus is the ideal partner to enable this shift. With our strong heritage in helping service providers differentiate themselves in the market, Telindus has a raft of services to both support and enrich your service offering.  Furthermore, we can reduce both the operational overhead and business risk of managing your network, leaving you free to focus on managing your customers.  

Case study – Virgin Media

Telindus provides Virgin Media with a managed service supporting the company’s multi vendor data network platforms, helping Virgin Media deliver its market leading services to residential and business customers alike. Telindus’ provide unsurpassed levels of support with single point of contact to make managing this complex network as simple as possible. This not only allows Virgin Media to drive operational efficiencies but also to continue leading the way in giving its consumer and business customers the experience they demand.

“With 13 million homes ab​le to enjoy our super fast broad band services our network needs to be at peak performance at all times. Telindus delivers the performance we need to achieve this and we believe they will continue to offer us the best possible service With Telindus’ support, we are continually improving our operational efficiency, and delivering the exemplary customer experience we need  to maintain and grow our market position”

Paul Buttery, chief customer, technology and networks officer, Virgin Media