Telindus leverages TeleWare platform for Enterprise to provide PBX Managed Services
TeleWare open platform provides high levels of interoperability to enable enterprise telephony management
TeleWare, the leading provider of intelligent hosted and customer premises communication solutions to businesses and service providers, and Telindus, an expert in delivering vendor-independent business and technology-focused network solutions and services, have signed a partnership agreement to provide enterprise customers with a single application platform that enables smooth migration from legacy PBXs to the IP world.
Using the TeleWare solution, which provides the end user with a consistent set of applications whatever infrastructure or PBX they are connected to, Telindus is able to provide management of the entire enterprise telephony estate for its customers. This offering provides the network manager with the flexibility to make changes when driven by network changes and not disparate application requirements.
“This partnership will enable Telindus to provide enterprise customers with a single dial plan across a mixed vendor PBX network, making migration to infrastructure changes much easier and less disruptive to the end user,” explained Mark Hutchinson, UK Managing Director at Telindus, “It will deliver substantial enterprise cost savings on applications by enabling multiple PBXs to use a single unified application with the inherent benefits of greater contention and lower port requirements”.
Telindus will provide an application overlay to the telephony world using the TeleWare integration capability as a bridge and delivering value add through feature rich telephony applications such as call recording, conferencing, personal numbering and team and contact centre capabilities. Telindus Group is already able to provide IP PBX installations as an Avaya partner and a Cisco Gold partner, and this latest partnership enables them to combine these new IP PBX products into existing TDM based PBX networks seamlessly.
TeleWare’s enterprise solution customers today include over 23% of the FTSE 100 and more than 21% of the top 1000.TeleWare is completely independent of all major PBX, IP-PBX and email system manufacturers. The applications run over pure IP, traditional TDM or hybrid networks - allowing companies to protect existing investments while keeping options open for future deployment. This provides a truly open, standards-based, scalable communications solution designed to protect the current investment, capitalise on the advantages of the newer technologies, deliver highly effective applications that enhance caller experience, increase staff effectiveness and reduce overhead costs, whilst ensuring interoperability across your current and future multi-vendor systems.
Telindus will be delivering these new solutions into specific verticals including central and local government, education, NHS, MOD, Security and Police, local education/universities, retail, media, city and banking. Telindus sales and technical personnel will be undertaking TeleWare Enterprise Solutions accreditation in the next few weeks.
About Telindus
Telindus is a group of companies offering ICT Solutions and Services. Telindus serves business and public market needs as a solution and sourcing partner, delivering secured converged networking, and secured systems & applications underpinned by management and support services.
With over 37 years experience in ICT, Telindus is investing considerably in expertise to service modern IT and telecommunications infrastructures throughout their life cycle. Telindus' enviable track record and longstanding partnerships with leading equipment suppliers offers a safe route for enterprises, telecom operators and government bodies looking to deploy long-lasting ICT solutions.
In January 2006, Telindus joined the Belgacom Group to become the IT Services Branch of a new business leader in the market. Belgacom SA/NV [Euronext Brussels:BELG] is the leading telecommunications company in Belgium and a market leader in a number of areas, including retail and wholesale fixed-line telephony services, mobile communications services, broadband data and Internet services. Together, Belgacom and Telindus are building a Belgian champion in the European IT landscape, presenting the market a unique offering, uniting Connectivity and IT Services. www.belgacom.com
Telindus posted a turnover of EUR 702 million in 2006. With a highly skilled international team of 2,753 employees, Telindus is present in 15 countries in Western Europe, Hungary, China and Thailand. Telindus is headquartered in Belgium. www.telindus.com
Telindus is a group of companies offering ICT Solutions and Services. Telindus serves business and public market needs as a solution and sourcing partner, delivering secured converged networking, and secured systems & applications underpinned by management and support services.
With over 37 years experience in ICT, Telindus is investing considerably in expertise to service modern IT and telecommunications infrastructures throughout their life cycle. Telindus' enviable track record and longstanding partnerships with leading equipment suppliers offers a safe route for enterprises, telecom operators and government bodies looking to deploy long-lasting ICT solutions.
In January 2006, Telindus joined the Belgacom Group to become the IT Services Branch of a new business leader in the market. Belgacom SA/NV [Euronext Brussels:BELG] is the leading telecommunications company in Belgium and a market leader in a number of areas, including retail and wholesale fixed-line telephony services, mobile communications services, broadband data and Internet services. Together, Belgacom and Telindus are building a Belgian champion in the European IT landscape, presenting the market a unique offering, uniting Connectivity and IT Services. www.belgacom.com
Telindus posted a turnover of EUR 702 million in 2006. With a highly skilled international team of 2,753 employees, Telindus is present in 15 countries in Western Europe, Hungary, China and Thailand. Telindus is headquartered in Belgium. www.telindus.com
About TeleWare Group Plc.
The TeleWare Group delivers products and services based on the TeleWare applications developed by TeleWare Plc. in a variety of ways to suit the differing target markets. The TeleWare Group consists of TeleWare Plc, TeleWare Hosted Services and TeleWare Application Services.
About TeleWare Hosted Services (THS)
THS is the Centre of Excellence for the delivery of TeleWare’s IP Softswitch and multiple applications portfolio in a hosted environment where the TeleWare service is delivered across TDM or IP networks. The Hosted Services can be delivered from TeleWare’s hosted environments in Thirsk, Docklands and Heathrow, from a Service Provider’s hosted environment or from an approved co-location facility.
About TeleWare Application Services (TAS)
TAS is an Application Service Provider (ASP) providing services based on the TeleWare intelligent Communication Application suite. TAS was established specifically to host TeleWare applications for delivery through the BT FeatureNet VPN and is the preferred Messaging and Mobility platform for BT and O2 customers. Today TAS supports both FeatureNet and independent corporate and public service customers and has over 20,000 connected users taking services such as personal numbering, auto attendant, unified and integrated messaging and IVR.
The TeleWare Group delivers products and services based on the TeleWare applications developed by TeleWare Plc. in a variety of ways to suit the differing target markets. The TeleWare Group consists of TeleWare Plc, TeleWare Hosted Services and TeleWare Application Services.
About TeleWare Hosted Services (THS)
THS is the Centre of Excellence for the delivery of TeleWare’s IP Softswitch and multiple applications portfolio in a hosted environment where the TeleWare service is delivered across TDM or IP networks. The Hosted Services can be delivered from TeleWare’s hosted environments in Thirsk, Docklands and Heathrow, from a Service Provider’s hosted environment or from an approved co-location facility.
About TeleWare Application Services (TAS)
TAS is an Application Service Provider (ASP) providing services based on the TeleWare intelligent Communication Application suite. TAS was established specifically to host TeleWare applications for delivery through the BT FeatureNet VPN and is the preferred Messaging and Mobility platform for BT and O2 customers. Today TAS supports both FeatureNet and independent corporate and public service customers and has over 20,000 connected users taking services such as personal numbering, auto attendant, unified and integrated messaging and IVR.
About TeleWare
TeleWare is the leading supplier of intelligent communications solutions provided as packaged and tailored Application Software. TeleWare’s applications provide local and wide area Unified Communications capabilities to businesses, improving communications contact with individuals and teams and providing full multimedia messaging services. TeleWare’s applications enhance communications and enable the support of today’s working practices such as teleworking. They provide a consistent user interface to the phone, PC, PDA or mobile handset over the entire range of communications infrastructures from traditional telephony to IP Telephony. Unparalleled interoperability and a commitment to open standards ensure flexibility, freedom and ease the migration path from today’s infrastructures to full IP operation.
TeleWare’s suite of applications is delivered as On-Premise solutions, Managed or Hosted Services to medium and large Enterprises and Service Providers. TeleWare customers include over 20% of the Times Top 100 and approaching 20% of the top 1000 blue chip national and multinational companies.
TeleWare has certification for the quality standard ISO9001/2000 TickIT and has been awarded the Investors in People national standard for training and development of its employees to achieve its business goals.
TeleWare is the leading supplier of intelligent communications solutions provided as packaged and tailored Application Software. TeleWare’s applications provide local and wide area Unified Communications capabilities to businesses, improving communications contact with individuals and teams and providing full multimedia messaging services. TeleWare’s applications enhance communications and enable the support of today’s working practices such as teleworking. They provide a consistent user interface to the phone, PC, PDA or mobile handset over the entire range of communications infrastructures from traditional telephony to IP Telephony. Unparalleled interoperability and a commitment to open standards ensure flexibility, freedom and ease the migration path from today’s infrastructures to full IP operation.
TeleWare’s suite of applications is delivered as On-Premise solutions, Managed or Hosted Services to medium and large Enterprises and Service Providers. TeleWare customers include over 20% of the Times Top 100 and approaching 20% of the top 1000 blue chip national and multinational companies.
TeleWare has certification for the quality standard ISO9001/2000 TickIT and has been awarded the Investors in People national standard for training and development of its employees to achieve its business goals.
For further information visit http://www.teleware.com